Our Mission
Engagement through Innovation
Elevate the patient experience with engaged health care providers, connected by empathy through immersive training.
Our Core Offerings
We partner with healthcare systems to create immersive training for your staff with a comprehensive range of services designed to elevate patient experience.
With the shift to value-based care (VBC) payment models, it now requires significant investment in quality, safety and patient experience training.
We offer an alternative to the traditional health care provider training programs that are limited in scale and of questionable utility.
From immersive training to AI-integrated programs, EmpathMED takes your training to the next level.
Patient Experience
Specifically designed immersive scenarios allowing learners to adopt the perspective of a patient in a challenging situation
Team Dynamics
Experience interdisciplinary care team interactions from a variety of perspectives
Clinically Effective Communication
Learn to collect information and communicate efficiently with both providers and patients to optimize care
Patient Safety & Regulatory Readiness
Proactively teach your frontline providers and managers how to prepare for regulatory surveys.
-
Life Safety
-
Patient privacy
-
Environmental Risk Assessment
Workplace Violence De-Escalation
Learn how to keep your team safe.
Allow team members to acquire de-escalation skills by practicing in a VR environment letting users experience real world scenarios in an emotionally safe and controlled environment
Our Vision:
Clinically Effective Communication
EmpathMED aims to disrupt traditional models of health care workforce education through a virtual reality platform that allows providers to experience how teams effectively communicate in real-world clinical settings.

Ability to Move Beyond the Bedside
Virtual Reality (VR) allows frontline providers to experience care from multiple point of view:
-
patients
-
family members
-
other members of the care team
Unlike traditional online modules, learners actively participate in a familiar 3D environment resulting in a higher level of engagement
Cost Effective with Unlimited Scale
-
Reduces reliance on educators, consultants or dedicated training staff
-
Unique digital media platform eliminates need for expensive headsets or VR-specific equipment
-
Online content eliminates need to coordinate in-person training sessions
-
Allows for “asynchronous learning”

Physical Comfort &
Psychological Safety
Allow healthcare providers to experience real-world situations in a lower stress, psychologically safe environment
Increased Learning through
Increased Engagement
Learning in VR is 275% more effective as compared to traditional methods


High Value Scalable Training
-
More team members trained
-
Higher impact training
-
Reduced cost
Elevate the Patient Experience to Save Lives & the Bottom Line
AI-powered Situational Training
Ability to use VR coupled with AI to practice communication and decision making to better develop skills and respond to manage challenging situations

Ask Us About Our
Workplace Violence
De-Escalation Training
According to The American Hospital Association:
-
The total annual financial cost of violence to hospitals in 2023 was 18.27 billion dollars
-
Additional impacts include public perception, staff recruitment and retention, legal concerns, job satisfaction, and psychological harm to health care workers